:root{color-scheme:light;--page:#f6f3ef;--surface:#fff;--surface-2:#f2f1ed;--ink:#0b0b0b;--ink-2:#52514e;--muted:#898781;--grid:#e1e0d9;--border:#0b0b0b1a;--series-1:#2a78d6;--good:#0ca30c;--warning:#fab219;--critical:#d03b3b;--good-ink:#006300;--brand:#0a2540;--accept:#e8f0fb;--r:10px;--accent:#e5352b}.portal-body{background:var(--page);min-height:100vh;color:var(--ink);margin:0;font:15px/1.5 Manrope,system-ui,sans-serif}.topbar{z-index:40;background:var(--surface);border-bottom:1px solid var(--border);align-items:center;gap:16px;height:60px;padding:0 20px;display:flex;position:sticky;top:0}.topbar .logo{line-height:1.05;text-decoration:none}.topbar .logo-day{letter-spacing:.04em;color:#e8532a;font-family:Archivo,sans-serif;font-size:13px;font-weight:900;display:block}.topbar .logo-tickets{letter-spacing:.12em;color:var(--ink);font-size:10px;font-weight:800;display:block}.topbar .spacer{flex:1}.pill-btn{border:1px solid var(--border);background:var(--surface);height:38px;color:var(--ink);cursor:pointer;font:inherit;border-radius:999px;align-items:center;gap:7px;padding:0 15px;font-size:13px;font-weight:700;text-decoration:none;display:inline-flex}.pill-btn.dark{background:var(--accent);color:#fff;border-color:#0000}.pill-btn.dark:hover{background:#c4271e}.avatar{background:var(--surface-2);width:26px;height:26px;color:var(--ink-2);border-radius:6px;place-items:center;font-size:9px;font-weight:800;display:grid}.shell{align-items:flex-start;display:flex}.sidebar{background:var(--surface);border-right:1px solid var(--border);flex:0 0 250px;width:250px;height:calc(100vh - 60px);padding:14px 12px;transition:width .18s,flex-basis .18s,padding .18s;position:sticky;top:60px;overflow:hidden auto}.nav-item{width:100%;color:var(--ink);cursor:pointer;text-align:start;font:inherit;background:0 0;border:0;border-radius:8px;align-items:center;gap:12px;padding:11px 12px;font-weight:700;text-decoration:none;display:flex}.nav-item:hover{background:var(--surface-2);text-decoration:none}.nav-item.active{color:var(--accent);background:#fdeceb}.nav-item .ico{text-align:center;flex:0 0 20px;width:20px;font-size:15px}.nav-label{flex:1}.nav-group-label{color:var(--ink);align-items:center;gap:12px;padding:11px 12px;font-weight:700;display:flex}.subnav{border-inline-start:1px solid var(--border);margin:2px 0 6px 22px;padding-inline-start:12px}.subnav a{width:100%;color:var(--ink-2);border-radius:7px;align-items:center;padding:8px 10px;font-size:13.5px;font-weight:600;text-decoration:none;display:flex}.subnav a:hover{background:var(--surface-2);color:var(--ink)}.subnav a.active{color:var(--accent);font-weight:800}.sidebar-foot{border-top:1px solid var(--border);margin-top:14px;padding-top:12px}.portal-main{flex:1;min-width:0;max-width:1280px;padding:28px 32px 64px}.portal-main h1{letter-spacing:-.02em;margin:0 0 22px;font-family:Archivo,sans-serif;font-size:34px;font-weight:900}.portal-main h2{letter-spacing:-.01em;margin:0 0 3px;font-size:19px;font-weight:800}.portal-sub{color:var(--ink-2);margin:0 0 18px;font-size:13px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r);margin-bottom:18px;padding:22px}.card-head{justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:16px;display:flex}.kpis{background:var(--border);border:1px solid var(--border);border-radius:var(--r);grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:1px;margin-bottom:18px;display:grid;overflow:hidden}.kpi{background:var(--surface);padding:18px 20px}.kpi .k-label{color:var(--ink-2);font-size:13px}.kpi .k-val{letter-spacing:-.02em;font-variant-numeric:tabular-nums;margin-top:6px;font-size:31px;font-weight:800}.kpi .k-foot{color:var(--muted);margin-top:5px;font-size:12px}.k-good{color:var(--good-ink)}.dash-table{border-collapse:collapse;width:100%;font-size:14px}.dash-table th{text-align:start;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);border-bottom:1px solid var(--grid);padding:9px 12px;font-size:12px;font-weight:800}.dash-table td{border-bottom:1px solid var(--grid);vertical-align:middle;padding:12px}.dash-table tbody tr:last-child td{border-bottom:0}.dash-table tbody tr:hover{background:var(--surface-2)}.num{text-align:end;font-variant-numeric:tabular-nums}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12.5px}.tag{border:1px solid #0000;border-radius:999px;align-items:center;gap:5px;padding:3px 9px;font-size:12px;font-weight:700;display:inline-flex}.t-ok{color:var(--good-ink);background:color-mix(in srgb, var(--good) 13%, transparent);border-color:color-mix(in srgb, var(--good) 32%, transparent)}.t-warn{color:var(--ink);background:color-mix(in srgb, var(--warning) 22%, transparent);border-color:color-mix(in srgb, var(--warning) 45%, transparent)}.t-bad{color:var(--critical);background:color-mix(in srgb, var(--critical) 12%, transparent);border-color:color-mix(in srgb, var(--critical) 30%, transparent)}.t-neutral{color:var(--ink-2);background:var(--surface-2);border-color:var(--border)}.rowcard{border:1px solid var(--border);border-radius:var(--r);background:var(--surface);margin-bottom:10px;padding:16px 18px}.rc-title{font-weight:800}.rc-sub{color:var(--muted);font-size:13px}.rc-top{color:var(--ink-2);flex-wrap:wrap;align-items:center;gap:8px 20px;margin-top:8px;font-size:13.5px;display:flex}.note{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r);color:var(--ink-2);margin-bottom:18px;padding:13px 16px;font-size:13px}.bar-row{align-items:center;gap:12px;margin:8px 0;display:flex}.bar-label{width:210px;color:var(--ink-2);text-align:right;flex:0 0 210px;font-size:12.5px}.bar-track{background:var(--surface-2);border-radius:4px;flex:1;height:16px;overflow:hidden}.bar-fill{background:var(--series-1);border-radius:4px;height:100%}.bar-val{font-variant-numeric:tabular-nums;min-width:72px;font-size:12px;font-weight:700}.occ-bar{background:var(--surface-2);border-radius:999px;height:6px;margin-top:10px;overflow:hidden}.occ-fill{background:var(--series-1);border-radius:999px;height:100%}.signout-btn{font:inherit;cursor:pointer;color:inherit;background:0 0;border:0;padding:0;font-weight:700}.stars{color:var(--warning);letter-spacing:1px}.portal-actions{flex-wrap:wrap;gap:8px;display:flex}.badge{background:var(--series-1);color:#fff;border-radius:999px;margin-left:6px;padding:1px 7px;font-size:11px;font-weight:800}.inbox{grid-template-columns:280px 1fr;gap:16px;min-height:480px;display:grid}.inbox-list{background:var(--surface);border:1px solid var(--border);border-radius:var(--r);max-height:70vh;overflow:auto}.inbox-item{border-bottom:1px solid var(--grid);color:inherit;flex-direction:column;gap:4px;padding:14px 16px;text-decoration:none;display:flex}.inbox-item:hover{background:var(--surface-2)}.inbox-item.active{background:#fdeceb}.inbox-item span{color:var(--ink-2);text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.inbox-item small{color:var(--muted);font-size:12px}.inbox-thread{background:var(--surface);border:1px solid var(--border);border-radius:var(--r);flex-direction:column;padding:18px;display:flex}.thread-log{flex-direction:column;flex:1;gap:8px;margin:12px 0;display:flex}.bubble{border-radius:12px;max-width:80%;padding:10px 12px;font-size:14px}.bubble.in{background:var(--surface-2);align-self:flex-start}.bubble.out{background:var(--accept);align-self:flex-end}.thread-form{align-items:flex-end;gap:8px;display:flex}.thread-form textarea{border:1px solid var(--border);font:inherit;border-radius:10px;flex:1;padding:10px 12px}.scanner-card video{aspect-ratio:4/3;object-fit:cover;background:#111;border-radius:12px;width:100%;max-width:420px}.scan-form{flex-wrap:wrap;gap:8px;margin:14px 0;display:flex}.scan-input{border:1px solid var(--border);min-width:220px;height:42px;font:inherit;border-radius:10px;flex:1;padding:0 12px}.avail-presets{flex-wrap:wrap;gap:8px;margin-bottom:14px;display:flex}.avail-filter-grid{grid-template-columns:repeat(auto-fit,minmax(160px,1fr));align-items:end;gap:12px 14px;display:grid}.avail-filter-actions{align-items:end;padding-bottom:2px;display:flex}.avail-bulk{flex-wrap:wrap;align-items:center;gap:10px;margin:0 0 14px;display:flex}.avail-select-all{color:var(--ink-2);align-items:center;gap:8px;font-size:13px;font-weight:700;display:inline-flex}.avail-table{overflow-x:auto}.slot-inline{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.slot-num{border:1px solid var(--border);width:78px;height:34px;font:inherit;background:#fff;border-radius:8px;padding:0 8px;font-weight:700}.avail-actions{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.opt-edit-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.avail-create-grid{grid-template-columns:1fr 1fr;align-items:start;gap:18px;display:grid}.avail-month-label{justify-content:center;align-items:center;min-width:140px;font-weight:800;display:inline-flex}.avail-cal{grid-template-columns:repeat(7,1fr);gap:6px;display:grid}.avail-cal>form{min-width:0;margin:0}.avail-cal-head{text-align:center;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;padding:4px 0;font-size:11px;font-weight:800}.avail-cal-day{border:1px solid var(--border);background:var(--surface);min-height:40px;font:inherit;cursor:pointer;color:inherit;border-radius:10px;justify-content:center;align-items:center;width:100%;font-weight:800;display:flex}.avail-cal-day.empty{background:0 0;border-color:#0000;min-height:40px}.avail-cal-day.past{opacity:.45;cursor:default;background:var(--surface-2)}.avail-cal-day.today{border-color:var(--brand)}.avail-cal-day.blocked{background:color-mix(in srgb, var(--critical) 12%, transparent);border-color:color-mix(in srgb, var(--critical) 30%, transparent);color:var(--critical)}button.avail-cal-day:hover{background:var(--surface-2)}button.avail-cal-day.blocked:hover{background:color-mix(in srgb, var(--critical) 20%, transparent)}.row-menu{display:inline-block;position:relative}.row-menu>summary{cursor:pointer;color:var(--series-1);font-size:13px;font-weight:800;list-style:none}.row-menu>summary::-webkit-details-marker{display:none}.row-menu-list{z-index:8;border:1px solid var(--border);background:var(--surface);border-radius:10px;gap:2px;min-width:180px;padding:8px;display:grid;position:absolute;top:calc(100% + 6px);right:0;box-shadow:0 8px 24px #0b0b0b14}.row-menu-list a{color:var(--ink);border-radius:8px;padding:8px 10px;font-size:13px;font-weight:700;text-decoration:none;display:block}.row-menu-list a:hover{background:var(--surface-2)}.cal-legend{color:var(--ink-2);flex-wrap:wrap;gap:14px;margin:0 0 14px;font-size:13px;font-weight:700;display:flex}.cal-dot{vertical-align:middle;border:1px solid var(--border);border-radius:999px;width:10px;height:10px;margin-right:6px;display:inline-block}.cal-dot.open{background:#d7f0d7}.cal-dot.blocked{background:#f8c9c6}.cal-dot.empty{background:#fff}.cal-dot.past{background:#ecebe7}.cal-grid{grid-template-columns:repeat(7,minmax(0,1fr));gap:6px;display:grid}.cal-dow{color:var(--muted);text-align:center;padding:4px 0 8px;font-size:12px;font-weight:800}.cal-pad{min-height:72px}.cal-day{border:1px solid var(--border);min-height:78px;font:inherit;text-align:left;color:var(--ink);background:#fff;border-radius:10px;flex-direction:column;align-items:flex-start;gap:6px;padding:8px;display:flex}button.cal-day{cursor:pointer}button.cal-day:hover{border-color:var(--brand)}.cal-day.open{background:#eef8ee}.cal-day.blocked{background:#fde8e8;border-color:#f5c2be}.cal-day.empty{background:#fff}.cal-day.past{color:var(--muted);background:#f4f3ef}.cal-day.today{box-shadow:inset 0 0 0 2px var(--brand)}.cal-day strong{font-size:15px}.cal-meta{color:var(--ink-2);font-size:11px;font-weight:800}.sidebar-toggle{border:1.5px solid var(--border);width:100%;color:var(--ink);font:inherit;cursor:pointer;background:#fff;border-radius:10px;justify-content:center;align-items:center;gap:8px;margin:0 0 10px;padding:9px 12px;font-size:13px;font-weight:800;display:flex}.sidebar-toggle:hover{border-color:var(--accent);color:var(--accent)}.sidebar-toggle-shut{font-size:18px;line-height:1;display:none}html.sidebar-collapsed .sidebar{flex:0 0 68px;width:68px;padding:12px 8px}html.sidebar-collapsed .nav-label,html.sidebar-collapsed .subnav,html.sidebar-collapsed .sidebar-toggle-open{display:none}html.sidebar-collapsed .sidebar-toggle-shut{display:block}html.sidebar-collapsed .sidebar-toggle{padding:10px 0}html.sidebar-collapsed .nav-item,html.sidebar-collapsed .nav-group-label{justify-content:center;gap:0;padding:10px 6px}html.sidebar-collapsed .nav-group-label{font-size:0}html.sidebar-collapsed .nav-item .ico,html.sidebar-collapsed .nav-group-label .ico{flex:none}@media (width<=820px){.sidebar,.sidebar-toggle{display:none}.portal-main{padding:20px}.portal-main h1{font-size:26px}.bar-label{flex-basis:110px;width:110px}.inbox,.avail-create-grid{grid-template-columns:1fr}.cal-day{min-height:64px;padding:6px}}.ops-layers{grid-template-columns:repeat(3,1fr);gap:12px;margin:0 0 22px;display:grid}.ops-layer{border:1px solid var(--border);border-top:4px solid var(--accent);background:#fff;border-radius:14px;padding:16px 18px 18px}.ops-layer em{letter-spacing:.12em;text-transform:uppercase;color:var(--accent);margin-bottom:6px;font-size:11px;font-style:normal;font-weight:800;display:block}.ops-layer strong{margin-bottom:4px;font-size:18px;display:block}.ops-layer span{color:var(--ink-2);font-size:13.5px;font-weight:600;line-height:1.45;display:block}.ops-doors{grid-template-columns:1fr 1fr;gap:12px;margin:0 0 28px;display:grid}.ops-door{border:1.5px solid var(--border);color:inherit;background:#fff;border-radius:16px;justify-content:space-between;align-items:center;gap:16px;padding:20px 22px;text-decoration:none;display:flex}.ops-door:hover{border-color:var(--accent)}.ops-door.is-main{background:var(--accent);border-color:var(--accent);color:#fff;box-shadow:0 10px 24px #e5352b38}.ops-door.is-main span{color:#ffffffe0}.ops-door strong{font-size:18px;display:block}.ops-door span{color:var(--ink-2);max-width:42ch;margin-top:4px;font-size:13.5px;font-weight:600;display:block}.ops-door em{white-space:nowrap;font-style:normal;font-weight:800}.ops-product{border:1px solid var(--border);background:#fff;border-radius:16px;margin:0 0 14px;overflow:hidden}.ops-product-head{grid-template-columns:112px 1fr auto;align-items:center;gap:16px;padding:14px 16px;display:grid}.ops-product-head img,.ops-product-ph{object-fit:cover;background:var(--surface-2);width:112px;height:80px;color:var(--muted);border-radius:12px;place-items:center;font-family:Archivo,sans-serif;font-size:22px;font-weight:900;display:grid}.ops-product-head h2{margin:0 0 4px;font-size:20px}.ops-product-head p{color:var(--ink-2);margin:0;font-size:13.5px;font-weight:600}.ops-options{border-top:1px solid var(--border)}.ops-option{border-top:1px solid var(--border);grid-template-columns:1fr auto;align-items:center;gap:12px;padding:14px 16px;display:grid}.ops-option:first-child{border-top:0}.ops-option strong{font-size:15px;display:block}.ops-option small{color:var(--ink-2);margin-top:3px;font-size:13px;font-weight:600;display:block}.ops-option-actions{flex-wrap:wrap;gap:8px;display:flex}.ops-empty{color:var(--ink-2);padding:16px;font-weight:600}.plan-pick{flex-wrap:wrap;gap:8px;margin:0 0 16px;display:flex}.plan-pick a,.plan-pick span{appearance:none;border:1.5px solid var(--border);font:inherit;color:inherit;background:#fff;border-radius:999px;align-items:center;padding:8px 12px;font-size:13px;font-weight:800;text-decoration:none;display:inline-flex}.plan-pick a.is-on,.plan-pick span.is-on{background:var(--accent);border-color:var(--accent);color:#fff}.plan-shell{grid-template-columns:minmax(280px,1.1fr) minmax(280px,.9fr);align-items:start;gap:16px;display:grid}.plan-cal{grid-template-columns:repeat(7,1fr);gap:6px;display:grid}.plan-dow{text-align:center;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);padding:4px 0 2px;font-size:11px;font-weight:800}.plan-cell,.plan-pad{min-height:72px}.plan-cell{color:inherit;border:1.5px solid var(--border);font:inherit;background:#fff;border-radius:12px;flex-direction:column;align-items:flex-start;gap:4px;padding:8px;text-decoration:none;display:flex}.plan-cell:hover{border-color:var(--accent)}.plan-cell.is-on{background:var(--accent);border-color:var(--accent);color:#fff}.plan-cell.is-on small{color:#ffffffe0}.plan-cell.is-closed{background:#fdeceb;border-color:#f5c2be}.plan-cell.is-on.is-closed{background:var(--accent)}.plan-cell.is-past{background:var(--surface-2);color:var(--muted);pointer-events:none}.plan-cell.is-empty{background:0 0}.plan-cell strong{font-size:15px}.plan-cell small{color:var(--ink-2);font-size:11px;font-weight:800}.plan-slot{border:1.5px solid var(--border);background:#fff;border-radius:14px;margin:0 0 10px;padding:14px 16px}.plan-slot.is-closed{background:#fff8f7;border-color:#f5c2be}.plan-slot-top{justify-content:space-between;align-items:baseline;gap:10px;margin-bottom:8px;display:flex}.plan-slot-top strong{letter-spacing:-.03em;font-size:22px}.plan-bar{background:var(--surface-2);border-radius:99px;height:8px;margin:8px 0 6px;overflow:hidden}.plan-bar i{background:var(--accent);height:100%;display:block}.plan-seats{grid-template-columns:1fr auto;align-items:end;gap:8px;margin-top:10px;display:grid}.plan-seats input{font:inherit;border:1.5px solid var(--border);border-radius:10px;width:100%;padding:10px 12px;font-size:18px;font-weight:800}.plan-actions{flex-wrap:wrap;gap:8px;margin-top:12px;display:flex}.plan-month{justify-content:space-between;align-items:center;gap:10px;margin:0 0 14px;display:flex}@media (width<=900px){.ops-layers,.ops-doors,.plan-shell,.ops-product-head,.ops-option{grid-template-columns:1fr}.ops-product-head img,.ops-product-ph{width:100%;height:140px}}.voice-kpis{grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin:0 0 22px;display:grid}.voice-kpi{border:1px solid var(--border);border-top:4px solid var(--accent);background:#fff;border-radius:14px;padding:16px 18px}.voice-kpi em{letter-spacing:.1em;text-transform:uppercase;color:var(--muted);margin-bottom:6px;font-size:11px;font-style:normal;font-weight:800;display:block}.voice-kpi strong{letter-spacing:-.03em;font-family:Archivo,sans-serif;font-size:28px;display:block}.voice-kpi span{color:var(--ink-2);margin-top:4px;font-size:13px;font-weight:600;display:block}.voice-guest{border:1px solid var(--border);background:#fff;border-radius:16px;margin:0 0 10px;padding:16px 18px}.voice-guest h3{margin:0 0 4px;font-size:17px}.voice-meta{color:var(--ink-2);flex-wrap:wrap;gap:8px 14px;margin-top:10px;font-size:13.5px;font-weight:600;display:flex}.voice-bar{grid-template-columns:minmax(120px,1.4fr) 1fr auto;align-items:center;gap:10px;margin:0 0 10px;font-weight:700;display:grid}.voice-track{background:var(--surface-2);border-radius:99px;height:10px;overflow:hidden}.voice-track i{background:var(--accent);height:100%;display:block}.flow.voice-auth{background:0 0;max-width:520px;min-height:auto;margin:32px auto;padding:0}.scanner-card video{object-fit:cover;background:#181613;border-radius:14px;width:100%;max-height:280px;margin-bottom:12px}.scan-form{grid-template-columns:1fr auto;gap:8px;margin:12px 0;display:grid}.scan-input{font:inherit;border:1.5px solid var(--border);border-radius:10px;padding:12px 14px;font-weight:700}.flow .inbox{border:1px solid var(--border);background:#fff;border-radius:16px;margin-top:8px;overflow:hidden}.flow .dash-table{border-collapse:collapse;width:100%}.flow .dash-table th{text-align:left;color:var(--muted);border-bottom:1px solid var(--border);padding:8px 10px;font-size:12px;font-weight:800}.flow .dash-table td{border-bottom:1px solid var(--border);vertical-align:top;padding:12px 10px}@media (width<=900px){.voice-kpis,.voice-bar,.scan-form{grid-template-columns:1fr}}